Responsible Gaming
Gaming Should Be Entertainment
At Alliand Genine, we believe online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Gambling always carries risk, and the odds are designed in favour of the house.
Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be 18 years of age or older to use our services in Australia. We are committed to preventing underage gambling and comply with all Australian gaming regulations.
If you are under 18, or if you know someone who is, please do not access gambling services. It is illegal and harmful.
Warning Signs of Problem Gambling
Do you recognize any of these signs in yourself or someone you know?
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Keeping your gambling secret from family, friends, or partners
- Loss of control: Gambling longer or with more money than intended
- Neglecting responsibilities: Missing work, school, or family commitments to gamble
- Borrowing money: Taking loans or using credit to fund gambling
- Gambling to escape: Using gambling to cope with stress, anxiety, or depression
- Unsuccessful attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Financial problems: Experiencing debt, unpaid bills, or other money troubles due to gambling
- Relationship strain: Arguments with loved ones about gambling habits
- Mood changes: Irritability, anxiety, or depression when not gambling
If you recognize these signs, help is available. Please reach out to a support service today.
Self-Help Tools & Controls
Take control of your gambling with these practical tools:
- Deposit Limits: Set a maximum amount you can deposit in a day, week, or month
- Loss Limits: Set a maximum amount you are willing to lose before you stop
- Reality Checks: Enable reminders to check how long you've been playing and how much you've spent
- Session Limits: Set a maximum time limit for each gaming session
- Self-Exclusion: Temporarily or permanently exclude yourself from our service
- Take a Break: Use a cooling-off period to step away from gambling
Contact our customer support team to activate any of these tools on your account.
Support Organizations & Help Services
If you or someone you know is struggling with gambling, professional help is available:
Australia
- Gambling Help Online – Free and confidential support for all Australians
www.gamblinghelponline.org.au
1800 858 858 (free call) - Lifeline – Crisis support available 24/7
13 11 14 (free call) - Beyond Blue – Mental health and wellbeing support
1300 224 636 (free call)
International Support
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – www.gamstop.co.uk
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (United States) – www.ncpgambling.org
If You Need Help
Problem gambling can affect anyone. If you believe you have a gambling problem, or if your gambling is causing harm to yourself or others, please seek help today.
There is no shame in asking for support. Trained counsellors are available to listen and help you get back on track.
Contact Gambling Help Online now: 1800 858 858 (free call, available 24/7)